Careers

Conestoga Business Solutions, A Xerox Company, is one of Central Pennsylvania’s leading technology and services company specializing in document workflow solutions, office systems, and software.

As a subsidiary of Xerox we are able to bring comprehensive solutions to the market, whose unrivaled name recognition, unsurpassed quality and extensive array of document processing products and services has made them the industry leader. Plus, Conestoga Business Solutions prides itself in a 40 year reputation for unsurpassed local customer service and support. Xerox provides Conestoga with the strength and resources of a global organization while maintaining a local presence.

Open Positions

Account Representative

Responsibilities include, but, are not limited to:

  • Developing, maintaining and growing relationships with clients of varying sizes and industries
  • Prospecting and cold calling, both in person and on the phone requiring business to business contact to set up and qualify appointments
  • Managing communication with clients throughout all aspects of the sales process including scheduling and leading client meetings, negotiation of services, providing status reports
  • Utilizing Conestoga Business Solutions’ CRM to maintain accurate account and sales data
  • Providing service after the sale to clients by conducting follow-up meetings, review progress against initial goals and cross sell other services when appropriate
  • Forecasting monthly sales

Qualifications:

  • Bachelor’s Degree or equivalent experience in business, marketing or communications
  • Must have determination and ability to excel in a fast-paced, competitive sales environment
  • Computer literacy and familiarity with the internet required
  • Must have valid drivers’ license and own vehicle
  • Strong communications and people skills
  • Competitive nature
  • Enthusiasm and energy

System Hardware Technician

Job Description:
A qualified technician applies a broad working knowledge of electronics to a wide variety of assignments through the application of technical concepts, practices and procedures.  The technician is a member of the service and support team and will work on moderately complex work orders with normal to critical deadlines, and typically operates independently to troubleshoot hardware/software equipment problems, and to set up, install, configure, maintain, relocate, and/or repair a variety of printing related equipment, software and/or peripherals. 
Responsibilities include, but, are not limited to:

  • Perform bench-level preventive hardware maintenance, replacement and repair to sub-assembly/component level hardware.
  • Troubleshoot hardware, software, and/or operating problems.  Uses basic and specialized test equipment to diagnose, analyze and resolve errors. 
  • Sets up, assembles, installs, configures, and reconfigures, modifies, moves and/or relocates hardware/software at Conestoga Business Solutions or client site for regular or special function use. 
  • Ensures upgrades are configured and installed on schedule
  • Uses standard hand and power tools and technical manuals.
  • May work with multiple vendors, manufacturers.
  • Maintains work order documentation, technical schematics and diagrams.

Qualifications:

  • Vocational, trade school, or military technical training or an associate degree in electrical, electronic technology, or equivalent work experience. Technical experience in the printing industry is a plus.
  • Has a working knowledge of IT industry standards (connectivity protocols, hardware platforms and operating systems, systems integration tools and methods) as it relates to the networking of various printing and scanning systems. 
  • Possess broad technical knowledge to diagnose and converse in:  product related solutions and scanning in both the centralized as well as distributed enterprise environments, client applications, emerging technologies (scanning, imaging, digital)
  • Display a professional image in all interactions with customers, be a team player, proactive attitude, flexibility and organizational skills required
  • Must have valid drivers’ license
  • Must be able to pass a Department of Motor Vehicle background check
  • Local travel required throughout Central Pennsylvania

Other Positions

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